Every item is guaranteed to your satisfication. In the event that your expectations are not met, we ask that immediate contact from you to Annalees Variety SHop at annalees@bellsouth.net upon reciept of the item. We will refund your payment upon prompt return of the item in the same condition and type of packaging in which it was mailed to you and by U.S. Postal Service Insured priority Mail or its equilavent. Shipping and insuring the package is the Buyers responsibility. All of our price have sales tax included.